IdleSun's Weblog

February 8, 2010

Windows 7 blue screen with ndis.sys error

Filed under: Windows7 64bit — idlesun @ 6:21 am

Blue is one of most scary colors when it comes to Windows and it is still true for Windows 7 64bit. Yesterday, I got the blue screen right after uninstalling evaluation copy of Norton Security software from my new VAIO laptop. Windows did boot up only in safe mode without network. Luckily, with help of the messages in the blue screen and a couple of related posts on the Web, I managed to fix it. Here are the steps I did:

  1. Boot Windows in Safe Mode (without network).
  2. Open Device Manager and disable all network adapters.
  3. Reboot Windows in normal mode and see if it boots up this time (If it doesn’t boot up, too bad).
  4. Open Device Manager and enable network adapters one by one starting from most suspicious one. In my case, the blue screen came up again when wireless network adapter is enabled.
  5. Boot Windows with only good network adapter enabled. update or reinstall the driver of problematic network adapter from its vendor’s Web site (In my case, I could use Internet using Ethernet cable).
  6. Reboot Windows. No blue.

This procedure may not work for all ndis.sys related blue screen, but the point I learned is “identify the problematic device driver first and then update or reinstall it“.

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17 Comments »

  1. Interesting. Happened to my wife’s HP laptop tonight — uninstalled Norton security -> ndis.sys blue screen.

    Just finished disabling the drivers — successful boot.

    Thanks for the post!

    Matt

    Comment by Matt Woodward — March 2, 2010 @ 4:24 am | Reply

  2. OMG Dude, you’re awesome, over a year later and people are still having this issue. You’re the ONLY person on the WHOLE interwebs who has posted a fix. You win the internet. thanks.

    Comment by Nick — May 7, 2011 @ 8:35 pm | Reply

  3. thanx for the post…
    thanks

    Comment by Kamal Mizam — July 28, 2011 @ 7:47 am | Reply

  4. Sir, you are a GOD. I have been fighting this problem for the last 5 hours and was just about ready to grab the 7 disc and do a clean wipe. You have helped a 13 plus year pc technician today. Be very proud. 🙂

    Comment by Robert Albrecht — August 25, 2011 @ 8:15 pm | Reply

  5. Thank you, I had a same problem with Gateway NV74 Laptop, this solution worked well too,
    I appreciate very much……..~~

    Comment by Yong W Hur — October 19, 2011 @ 11:07 pm | Reply

  6. Thank you very much. Right after I uninstall Mcfee Total Protection, I got the same ndis.sys blur screen problem. I followed your steps to disable all network adapters. This time it is DW1525 wifi driver that is causing problem. I did an updating device driver and enable device, it worked without problem. So uninstall Mcfee can corrupt files, that’s interesting.

    Comment by Yun — December 22, 2011 @ 6:00 am | Reply

  7. This worked, thank you so much!!! Do you know why this error occurs in the first place?

    Comment by Daisy Gallegos — February 17, 2012 @ 7:14 pm | Reply

  8. I have windows 7 installed on my laptop. It gives a blue screen as soon as i put my plug-in(Tata Photon) on it?

    rest of the times it works properly. And the plug-in works fine on other systems. Please help if you understand the problem.

    Comment by Appy — March 17, 2012 @ 7:06 am | Reply

    • Sorry, I don’t really have any specific idea. You may want to get the latest driver and reinstall it if you haven’t.

      Comment by idlesun — March 23, 2012 @ 6:26 am | Reply

  9. tanx very much from France…you are a genius, man !

    Comment by alekos — June 26, 2012 @ 11:18 am | Reply

    • De rien! Thanks for the comment.

      Comment by idlesun — June 27, 2012 @ 3:02 am | Reply

  10. Very good info. Lucky me I recently found your site by accident (stumbleupon).
    I have saved as a favorite for later!

    Comment by extract data from websites — December 18, 2012 @ 7:44 am | Reply

  11. very very very thank you had the problem since 1 week

    Comment by tj king — August 21, 2013 @ 1:48 pm | Reply

  12. Compañero mejor explicaciòn imposible … Agradecido, ya mi equipo esta operativo … 20 Ptos!!!

    Comment by Felix — October 5, 2013 @ 2:46 am | Reply

  13. good articles

    Comment by jordan website — October 16, 2014 @ 10:11 am | Reply

  14. […] Windows 7 blue screen with ndis.sys error | IdleSun’s Weblog – Interesting. Happened to my wife’s HP laptop tonight — uninstalled Norton security -> ndis.sys blue screen. Just finished disabling the drivers — successful boot. […]

    Pingback by Fix Ndis.sys Blue Screen Windows 7 Errors - Windows XP, Vista & Windows 7, 8 — October 27, 2014 @ 3:42 am | Reply

  15. tq boos tq very much

    Comment by sunil — May 13, 2017 @ 6:21 am | Reply


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